To understand each customer’s unique financial needs, then satisfying those needs with individual solutions.
To make a difference by helping our customers realize their dreams.
COMMUNITY. The bank is an integral part of the communities in which it serves. Employee participation in civic and community groups and functions is strongly supported and encouraged. In addition, the bank supports those organizations through charitable contributions.
RELATIONSHIPS. The bank encourages and develops long-term relationships with its customers. This is best accomplished through excellent customer service.
ETHICS. The bank will adhere to the highest ethical and professional standards.
PROFICIENT. A positive customer experience can be delivered by employees that are well trained and proficient. The bank provides the necessary resources to ensure that continuous training is provided.
CULTURE. The bank fosters an employment culture that encourages innovation, compassion, effort, diligence, and exemplary performance. The bank rewards performance as measured by these standards.